Refund Policy

Membership purchases are final and non-refundable

Due to the nature of our services, all membership purchases are final. By registering and making a payment, you confirm that you are acting as a business entity and not as a consumer, and you expressly waive any right of withdrawal that may otherwise apply under EU consumer law.

Exceptions (if applicable):

Refunds may be granted only in the following situations:

• Duplicate transactions (accidental double payment for the same membership)
• Technical failures that permanently prevent access to the purchased service

Refunds are not guaranteed and remain at the sole discretion of WBPO/WBP after internal verification. Approved refunds will be issued using the original payment method.

Need Help?

If you encounter an issue or believe a mistake has occurred, please contact us at [email protected] within 7 days of your purchase. We will review your case and do our best to resolve the matter.

Important Notice – No Consumer Rights Apply

World Business Passport Online (WBPO LLC & WBP Online GmbH) is a B2B platform designed exclusively for businesses, professional traders, and registered practitioners (e.g., attorneys, accountants, doctors, consultants).

By proceeding with registration and payment, you confirm that:

• You are acting on behalf of a business or professional activity;
• You are not a consumer under EU or Austrian law;
• You expressly waive any right of withdrawal (e.g., the 14-day cooling-off period under the EU Consumer Rights Directive).

All purchases are final and non-refundable, except in cases of duplicate transactions or verified technical failures (see Refund Policy).